/* WhatsApp and the work behind a reply: a finite, readable demonstration. */
#conversacion {scroll-margin-top:16px}
.agent-panel-heading>div>span,.check-system,.agent-answer>span {display:block;line-height:1.3}
.agent-request {line-height:1.3}
.chat-demo .sr-only {position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.chat-demo {background:#102632;color:#f4f8fb;border-radius:16px;overflow:hidden}
.chat-demo [hidden] {display:none!important}
.chat-demo-bar {min-height:64px;padding:12px 24px;display:flex;justify-content:space-between;align-items:center;gap:12px}
.demo-label {display:flex;align-items:center;gap:9px;font-size:11px;letter-spacing:.08em}
.demo-label i {width:7px;height:7px;border-radius:50%;background:#59dbb1}
.chat-controls {display:flex;gap:8px;align-items:center}
.chat-controls button {font:inherit;font-size:12px;min-height:40px;padding:9px 12px;border:1px solid #587382;color:#e4f1f7;background:transparent;border-radius:4px;cursor:pointer}
.chat-controls button:hover {background:#2b4554}.chat-controls button:disabled {opacity:.6;cursor:default}
.chat-demo button:focus-visible,.whatsapp-messages:focus-visible {outline:3px solid #2d9dff;outline-offset:-3px}
.chat-workspace {display:grid;grid-template-columns:minmax(0,1fr) 76px minmax(0,1.15fr);align-items:stretch;padding:0 24px 24px}
.whatsapp-panel {background:#efeae2;color:#142c26;border-radius:12px;overflow:hidden;min-width:0;display:flex;flex-direction:column}
.whatsapp-heading {display:flex;align-items:center;gap:12px;background:#075e54;color:#fff;padding:17px 19px;min-height:80px}
.shop-avatar {display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;border-radius:50%;background:#d5ede4;color:#13594a}.shop-avatar .icon {width:26px;height:26px}
.whatsapp-heading strong {font-size:16px;display:block;font-weight:800}.chat-presence {display:block;font-size:12px;margin-top:3px;color:#d1eee5}
.whatsapp-mark {width:27px;height:27px;margin-left:auto;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linejoin:round;stroke-linecap:round}
.whatsapp-messages {height:440px;overflow:auto;overscroll-behavior:contain;padding:19px 18px;display:flex;flex-direction:column;gap:12px;scrollbar-width:thin;scrollbar-color:#a2b5aa transparent;background-image:radial-gradient(#c3ccc373 .8px,transparent .8px);background-size:18px 18px}
.chat-day {align-self:center;font-size:10px;background:#fff9;color:#4e655e;padding:5px 10px;border-radius:5px;margin-bottom:5px}
.wa-message {max-width:88%;padding:11px 13px 7px;border-radius:9px;font-size:15px;line-height:1.45;position:relative;flex-shrink:0;overflow-wrap:anywhere}
.wa-message.incoming {align-self:flex-start;background:#fff;border-top-left-radius:0}
.wa-message.outgoing {align-self:flex-end;background:#d9fdd3;border-top-right-radius:0}
.wa-message small {display:block;font-size:10px;line-height:1.2;text-align:right;color:#567065;margin-top:5px}.wa-message small span {color:#087ca5;letter-spacing:-3px;padding-inline:3px;font-size:12px}
.reference-message strong {font-size:19px;letter-spacing:.02em}
.whatsapp-footer {padding:13px 16px;background:#f8faf7;font-size:11px;display:flex;align-items:center;gap:8px;color:#54695e;margin-top:auto}.whatsapp-footer .icon {width:15px;height:15px;flex-shrink:0}
.wa-typing {display:flex;gap:4px;width:max-content;background:#fff;padding:15px;border-radius:8px}.wa-typing i {height:5px;width:5px;border-radius:50%;background:#6f8278;animation:wa-dot 1.2s ease-in-out 3}.wa-typing i:nth-child(2){animation-delay:.15s}.wa-typing i:nth-child(3){animation-delay:.3s}
.chat-bridge {align-self:center;display:grid;justify-items:center;gap:8px;font-size:10px;color:#a7c1cc}.chat-bridge i {font-size:31px;font-style:normal;line-height:1;color:#577786}
.agent-panel {padding:24px 26px;background:#193442;border-radius:12px;min-width:0}
.agent-panel-heading {display:flex;gap:13px;align-items:center;margin-bottom:23px}.agent-emblem {display:grid;place-items:center;width:43px;height:43px;background:#b2f0d8;color:#0c332d;border-radius:12px;flex-shrink:0}.agent-emblem .icon {width:28px;height:28px}
.agent-panel-heading>div>span {font-size:10px;color:#b9d0db;letter-spacing:.1em}.agent-panel h3 {font-size:23px;line-height:1.12;letter-spacing:-.025em;margin-top:5px}
.agent-request {padding:12px 15px;background:#0c2633;display:grid;grid-template-columns:1fr auto;gap:4px 15px;border-radius:6px}.agent-request>span:first-child {font-size:11px;color:#aac5d3}.agent-request strong {grid-column:1;font-size:19px;font-weight:800}.request-state {grid-column:2;grid-row:1/3;align-self:center;font-size:11px;color:#b2f0d8;text-align:right;max-width:120px}
.agent-checks {list-style:none;padding:0;margin:13px 0 18px;display:grid;gap:0}
.agent-checks li {display:flex;gap:12px;align-items:center;padding:13px 0;border-bottom:1px solid #35505e;min-height:79px}
.check-symbol {display:grid;place-items:center;width:28px;height:28px;font-size:11px;flex-shrink:0;background:#34525f;border-radius:50%;color:#d1e5ed}
.agent-checks li>div {min-width:0;flex:1}.check-system {font-size:9px;letter-spacing:.09em;color:#a5c3d0}.agent-checks strong {display:block;font-size:15px;font-weight:500;line-height:1.3;margin:3px 0}.agent-checks p {font-size:11px;color:#bad0da;line-height:1.4;min-height:16px}
.check-state {font-size:10px;color:#b2f0d8;width:43px;text-align:right;flex-shrink:0}
.agent-answer {padding:14px 17px;background:#b2f0d8;color:#123e32;border-radius:8px}.agent-answer>span {font-size:9px;letter-spacing:.08em}.agent-answer strong {display:flex;justify-content:space-between;font-size:22px;font-weight:800;line-height:1.2;margin:5px 0}.agent-answer p {font-size:12px;line-height:1.4}
.chat-demo-bottom {display:flex;align-items:center;gap:20px;justify-content:space-between;padding:17px 24px;background:#0a1d29;min-height:78px}.chat-demo-status {font-size:14px;line-height:1.5;max-width:760px;margin:0;color:#c4e8dd}.chat-stage-count {font-size:11px;color:#9ab8c8;white-space:nowrap}
.chat-timing-note {display:grid;grid-template-columns:1fr 1.15fr;gap:76px;align-items:start;padding:29px 0;border-bottom:1px solid #c4d4da}.chat-timing-note strong {font-size:23px;font-weight:800;line-height:1.2}.chat-timing-note p {font-size:14px;color:#496674;line-height:1.65;max-width:590px}
.chat-explainer {grid-template-columns:repeat(3,1fr);gap:45px;margin-top:50px}.chat-explainer h3 {font-size:25px}.chat-explainer p {font-size:16px}
.chat-views {display:none}
.chat-demo.is-enhanced .wa-message {animation:wa-arrive 280ms var(--ease,cubic-bezier(.22,1,.36,1)) both}
.chat-demo.is-enhanced .agent-checks li.is-pending {opacity:.55}.chat-demo.is-enhanced .agent-checks li.is-pending p {visibility:hidden}
.agent-checks li.is-current .check-symbol {background:#36b9d1;color:#082430}.agent-checks li.is-current strong {color:#74e8ed}.agent-checks li.is-done .check-symbol {background:#b2f0d8;color:#143e32}
.chat-demo.is-enhanced:not([data-agent-ready]) .agent-request strong {visibility:hidden}
.chat-demo.is-enhanced:not([data-answer-ready]) .agent-answer {visibility:hidden}
.chat-demo[data-stage="5"] .chat-bridge i:first-of-type {color:#59dbb1;animation:chat-query 600ms ease-out 2}
.chat-demo[data-stage="9"] .chat-bridge i:last-of-type {color:#59dbb1;animation:chat-return 600ms ease-out 2}
.chat-demo.is-paused *,.chat-demo.is-suspended * {animation-play-state:paused!important}
.chat-demo.is-finished * {animation:none!important}
@keyframes wa-arrive {from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@keyframes wa-dot {0%,70%,100%{opacity:.4;transform:none}35%{opacity:1;transform:translateY(-3px)}}
@keyframes chat-query {from{transform:translateX(-8px);opacity:.3}to{transform:translateX(8px);opacity:1}}
@keyframes chat-return {from{transform:translateX(8px);opacity:.3}to{transform:translateX(-8px);opacity:1}}
@media(max-width:1100px){.chat-workspace{grid-template-columns:minmax(0,1fr) 40px minmax(0,1.1fr);padding:0 18px 18px}.agent-panel{padding:21px 18px}.chat-bridge span{display:none}.whatsapp-heading{padding:15px 12px;gap:9px}.whatsapp-heading strong{font-size:14px}.whatsapp-messages{padding:17px 13px}.agent-panel h3{font-size:21px}.chat-timing-note{gap:40px}.chat-explainer{gap:28px}}
@media(max-width:800px){.chat-workspace{grid-template-columns:1fr;gap:18px}.chat-bridge{display:none}.chat-demo.is-enhanced .chat-views{display:flex;padding:0 18px 16px;gap:8px}.chat-views button{flex:1;border:0;border-bottom:2px solid #52717f;background:transparent;color:#b4ccd8;min-height:44px;padding:8px 4px;font:inherit;font-size:13px;cursor:pointer}.chat-views button[aria-pressed="true"]{border-color:#59dbb1;color:#b2f0d8}.chat-demo.is-enhanced[data-view="agent"] .whatsapp-panel,.chat-demo.is-enhanced[data-view="chat"] .agent-panel{display:none}.whatsapp-messages{height:397px}.agent-panel{min-height:520px}.agent-checks li{min-height:76px}.chat-demo-bottom{min-height:95px;align-items:start}.chat-stage-count{display:none}.chat-demo-bar{padding:12px 18px}.chat-timing-note{grid-template-columns:1fr;gap:15px}.chat-timing-note strong br{display:none}.chat-explainer{grid-template-columns:1fr;gap:28px}.chat-explainer p{max-width:600px}}
@media(max-width:560px){#conversacion{scroll-margin-top:16px}.chat-demo-bar{flex-wrap:wrap;gap:8px;padding:14px}.demo-label{font-size:10px}.chat-controls{margin-left:auto}.chat-controls button{font-size:11px;padding:8px}.chat-workspace{padding:0 12px 12px}.chat-demo.is-enhanced .chat-views{padding:0 12px 12px}.chat-views button{font-size:12px}.agent-panel{padding:18px 15px}.agent-panel h3{font-size:21px}.agent-panel-heading{gap:11px;margin-bottom:19px}.agent-request{padding:11px 12px}.request-state{max-width:95px;font-size:10px}.agent-checks li{gap:9px}.agent-checks strong{font-size:14px}.agent-checks p{font-size:11px}.check-state{width:36px;font-size:9px}.check-symbol{width:25px;height:25px;font-size:10px}.agent-answer strong{font-size:21px}.chat-demo-bottom{padding:16px 18px}.chat-demo-status{font-size:13px}.wa-message{font-size:14px}.whatsapp-heading{min-height:74px}.whatsapp-messages{height:404px}.whatsapp-footer{font-size:10px}.chat-timing-note strong{font-size:21px}.chat-timing-note p{font-size:13px}}
@media(prefers-reduced-motion:reduce){.chat-demo *{animation:none!important;scroll-behavior:auto!important}}